We understand that sometimes extraordinary circumstances are unavoidable and you may need to change your schedule. We kindly ask that you give us 3-business day’s notice for canceling or rescheduling an appointment. This notification enables us to schedule another guest and, in turn, maintains a higher availability for you as well as others. If you cancel, reschedule, or miss your scheduled appointment and the applicable 3-business day’s notice is not given, you will forfeit that visit. Replacement sessions must be purchased at full price and require payment in full. Cancellations, rescheduling and “no shows” leave gaps in our schedules that cannot be filled without timely notice.

Because every client’s experience is important to us, we ask that you arrive on time. If you are running more than 5 minutes late, please, let us know and we will let you know if we can accommodate you. In the event we cannot, you will forfeit your service and a replacement service must be purchased at full price in advance.

CDC and OSHA guidelines will not allow observers in the procedure area during the procedure process. Absolutely NO children, including infants in carriers, may be present at the appointment. We are mothers and love children, but this is not an appropriate time to have children present. If you bring a child with you, you will forfeit your visit. Replacement sessions must be purchased at full price and require payment in full before scheduling. Communication is vital during your procedure. If English is your second language and you need help communicating, please bring someone with you to assist in this communication. This person will need to be present for the entire procedure. If you don’t bring someone with you and WE find it difficult to communicate, we will have to reschedule and you will forfeit your appointment. Replacement sessions may be purchased as outlined above.

We are in our studio by appointment only. In light of this, we cannot accommodate walk-ins. If you are interested in meeting us in person, we would be happy to spend time with you, but ask that you schedule a consultation.

We hope you understand the need for these policies. If you have any questions, please, do not hesitate to ask. Thank you for your consideration and understanding.

In order to complete your appointment reservation, please fill out and submit the form below acknowledging our Studio Policies.

* By submitting this form, I acknowledge About Face and Body's Studio Policies. I understand my credit card will be charged the required deposit fee, and give permission for this transaction.